STRATEGI PERCEPATAN PEMBANGUNAN ZONA INTEGRITAS POLRESTA BANYUWANGI GUNA MEWUJUDKAN WILAYAH BIROKRASI BERSIH DAN MELAYANI

Abstract

Bureaucratic reform is one of the first steps to structuring a good, effective and efficient government administration system, so that it can serve the community quickly, accurately, and professionally. The research was conducted to describe the strategy for accelerating the development of the integrity zone at the Banyuwangi Police, by describing the commitment of the Banyuwangi Police Chief and his staff in building the integrity zone towards the Clean and Serving Bureaucracy Area and the strategy for implementing change management in the service sector at the Banyuwangi Police. The research method uses empirical legal research using empirical facts taken from human behavior, both verbal behavior obtained from interviews and real behavior carried out through direct observation. With the results of the research, that the Banyuwangi Police Chief and his staff are committed to building an integrity zone at the Banyuwangi Police. This can be seen from the strategies implemented in community service units, such as the Traffic unit and the Intelligence unit. Although from the data obtained, there are still personnel who commit violations and there are still dumas, but it can be seen that several innovations have been made. So that it is necessary to improve the quality of online and integrated-based services, socialization in manual or electronic form as well as the application of rewards and punishments. However, public trust and strategy which is the elaboration of the vision, mission and several previous components are the two key words for Polri.